Terms of Service

§ 1 scope, customer information

The following general terms and conditions (GTC) regulate the contractual relationship between Bastian Bergmann (Trachtendreams) and consumers who buy goods through our shop. The contract language is German.

§ 2 conclusion of contract

(1) The offers on the Internet represent a binding offer to you to buy goods.

(2) You can add one or more products to the shopping cart. In the course of the ordering process, you enter your data and requests regarding the method of payment, delivery modalities, etc. Only when you click the order button do you accept this offer to conclude a purchase contract.

§ 3 Customer information: Storage of the contract text

Your order with details of the concluded contract (e.g. type of product, price, etc.) will be saved by us. We will send you the terms and conditions, but you can also access the terms and conditions on our website at any time after the contract has been concluded. As a registered customer, you can access your previous orders via the customer login area (orders).

§ 4 Customer information: Correction note

You can correct your entries at any time before submitting the order with the delete button. We will inform you about further correction options on the way through the ordering process. You can also completely end the ordering process at any time by closing the browser window.

§ 5 Customer information: Code of conduct

We have submitted to the following code of conduct: EHI certified online shop Our shop https://www.trachtendreams.de bears the EHI certified online shop seal of approval. In order to receive this seal, we are regularly checked by the EHI Retail Institute GmbH for compliance with the criteria of the EHI Code of Conduct. You can view the code of conduct at this link: http://www.shopinfo.net/haendler/lösungen/index.html. You can use the complaints procedure of EHI Geprüfter Online-Shop by clicking on the seal of approval in our shop. The test certificate appears with the complaint button. You can view the code of conduct under this link: https://ehi-siegel.de/shopbetreiber/ehi-siegel/pruef-lösungen-bedingungen/pruef-lösungen/

§ 6 retention of title

The purchase remains our property until full payment.

§ 7 Statutory warranty rights

Statutory warranty rights exist for our goods.

§ 8 Limitation of Liability

We exclude liability for slightly negligent breaches of duty, provided that these do not relate to essential contractual obligations, damage from injury to life, limb or health, guarantees or claims under the Product Liability Act (ProdHaftG). The same applies to breaches of duty by our vicarious agents and our legal representatives. One of the essential contractual obligations is in particular the obligation to hand over the item to you and to provide you with ownership of it. Furthermore, we have to provide you with the item free of material and legal defects.

§ 9 Consumer information: Participation in a dispute settlement procedure

We are required to take part in a dispute settlement procedure before the consumer arbitration board mentioned below: General consumer arbitration board of the Center for Arbitration e.V., Straßburger Straße 8, 77694 Kehl, www.verbübers-schlichter.de

Alternative dispute resolution in accordance with Art. 14 Para. 1 ODR-VO and § 36 VSBG:

The European Commission provides a platform for online dispute resolution (OS), which you can find at https://ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.